Privacy Policy
This Privacy Policy describes how Beyond Basics Collection (“we”, “us”, or “our”) collects, uses, stores, and shares your personal information when you visit our website, use our services, make a purchase, or otherwise interact with us (collectively referred to as the “Services”).
For the purpose of this Privacy Policy, “you” and “your” refer to any user of our Services, including customers, website visitors, or any individual whose information we may collect through our website or related services.
Please read this Privacy Policy carefully before using our website or services. By accessing or using any part of our Services, you acknowledge and agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using or accessing our Services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide and improve our services, Beyond Basics Collection may collect and process personal information about you from various sources. The type of information we collect and use may vary depending on how you interact with our website, services, or customer support.
Over the past 12 months, we may have collected information including, but not limited to, contact details, shipping and billing information, payment details, order history, device information, and interactions with our website or services.
In addition to the specific purposes outlined in this Privacy Policy, we may use the information collected to:
Communicate with you regarding orders, services, or support requests
Process transactions and provide our products and services
Improve website functionality, user experience, and customer support
Comply with applicable legal and regulatory obligations
Enforce our Terms of Service and other policies
Protect the security, rights, property, and safety of Beyond Basics Collection, our users, and others
WHAT PERSONAL INFORMATION WE COLLECT
The type of personal information collected by Beyond Basics Collection depends on how you interact with our website and services. When we refer to “personal information,” we mean any information that identifies, relates to, describes, or can reasonably be associated with an individual user or customer.
The categories and types of personal information we may collect vary based on your use of our website, purchases, communications, and interactions with our services. The following sections outline the categories and specific types of information that may be collected through our website and related services.
INFORMATION WE COLLECT DIRECTLY FROM YOU
Information that you directly provide to Beyond Basics Collection through our website or services may include:
Basic Contact Information: such as your name, email address, phone number, and residential or shipping address.
Order and Transaction Information: including billing address, shipping details, payment confirmation, order history, and contact details related to purchases made through our website.
Account Information: such as your username, password, and any account preferences or security-related information used to access your account.
Shopping Activity Information: including products you view, add to your cart, save to your wishlist, or purchase through the website.
Customer Support and Communication Information: including any information you voluntarily share while contacting our support team, submitting inquiries, feedback, reviews, or communicating with us through the website, email, or social media.
Certain features or services available on the website may require you to provide specific personal information. You may choose not to provide such information; however, doing so may limit or prevent your ability to access certain features, services, or complete transactions on the website.
INFORMATION WE COLLECT THROUGH COOKIES
Beyond Basics Collection may automatically collect certain information regarding your interaction with our website and services (“Usage Data”). This information helps us improve website performance, enhance user experience, and maintain the security and functionality of our services.
To collect such information, we may use cookies, pixels, tracking technologies, and similar tools (“Cookies”). Usage Data may include:
Device and browser information
IP address and network connection details
Website activity and browsing behavior
Pages viewed, products searched, and interactions with the website
Login activity and account usage information
Referral sources, session duration, and other analytical data related to your use of the Services
This information is collected automatically when you access or interact with our website and may be used for analytics, performance monitoring, personalization, security, and marketing purposes in accordance with this Privacy Policy.
INFORMATION WE OBTAIN FROM THIRD PARTIES
Beyond Basics Collection may also receive information about you from third-party sources, vendors, and service providers who assist us in operating our website and providing our services. This may include:
Service providers and platforms that support our website operations, hosting, analytics, and e-commerce functionality, such as Shopify and related service partners.
Payment processing providers who securely collect and process payment-related information, including billing details, bank account information, or debit/credit card information, for the purpose of completing transactions and fulfilling your orders.
Marketing, analytics, and advertising partners who may collect information through tracking technologies when you interact with our website, emails, advertisements, or services.
When you visit our website, open emails sent by us, or interact with our advertisements or services, we or authorized third parties may automatically collect certain information using technologies such as cookies, pixels, web beacons, software development kits (SDKs), third-party libraries, and similar tracking tools.
Any information obtained from third parties will be handled in accordance with this Privacy Policy. However, Beyond Basics Collection is not responsible for the accuracy of information provided by third parties and shall not be liable for the privacy practices, policies, or actions of any external third-party services or websites.
For additional information regarding external platforms and links, please refer to the “Third-Party Websites and Links” section of this Privacy Policy.
HOW WE USE YOUR PERSONAL INFORMATION
Beyond Basics Collection uses your personal information for the following purposes:
Providing Products and Services
We use your personal information to process and fulfill your orders, provide our products and services, and manage our relationship with you. This may include:
Processing payments and completing transactions
Managing orders, returns, exchanges, and refunds
Sending order confirmations, shipping updates, and account-related notifications
Creating, maintaining, and managing your customer account
Arranging shipping and delivery services
Allowing you to submit reviews, feedback, or ratings on products and services
Marketing and Promotional Communications
We may use your personal information to send you promotional offers, marketing communications, newsletters, product updates, and advertisements through email, SMS, phone calls, or other communication channels.
Your information may also be used to personalize your shopping experience and display relevant advertisements or recommendations on our website and third-party platforms.
Security and Fraud Prevention
We use personal information to help detect, investigate, prevent, and take action against fraudulent, unauthorized, illegal, or harmful activities related to our website or services.
If you create an account with Beyond Basics Collection, you are responsible for maintaining the confidentiality and security of your account credentials. We strongly advise you not to share your login information with anyone. If you suspect unauthorized access to your account, please contact us immediately.
Customer Support and Communication
We use your personal information to communicate with you, respond to inquiries, provide customer support, and improve our products and services. This helps us deliver a better customer experience, maintain effective communication, and strengthen our relationship with customers.
COOKIES
Like many websites, Beyond Basics Collection uses cookies and similar tracking technologies on our website to enhance user experience and improve our services. Cookies help us remember your preferences, understand how visitors interact with the website, analyze traffic, and optimize the functionality and performance of our services.
Our website may also use cookies and technologies provided by third-party platforms and service providers, including Shopify and analytics or advertising partners, to personalize content, improve marketing efforts, and display relevant advertisements on our website and other platforms.
For more information about cookies used by Shopify, you may visit:
https://www.shopify.com/legal/cookies
Most web browsers automatically accept cookies by default. However, you can modify your browser settings to block, remove, or reject cookies according to your preferences. Please note that disabling or removing cookies may affect certain features, functionality, or overall performance of the website, and some services may not operate properly.
Additionally, restricting cookies may not completely prevent information sharing with certain third-party service providers or advertising partners where permitted under applicable laws and policies.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain situations, Beyond Basics Collection may share or disclose your personal information with third parties for legitimate business, operational, legal, or service-related purposes in accordance with this Privacy Policy. Such circumstances may include:
With vendors, service providers, and third-party partners who perform services on our behalf, including website management, payment processing, analytics, customer support, cloud storage, order fulfillment, logistics, and shipping services.
With business and marketing partners, including platforms such as Shopify and advertising or analytics providers, to help us operate our business, personalize user experiences, and provide relevant marketing and promotional content. These third parties may process your information according to their own privacy policies and practices.
When you instruct, request, or consent to the sharing of your information, such as for shipping purposes, social media integrations, or third-party login services.
With affiliated entities or within our business group where necessary for business operations, administration, and service improvement.
In connection with legal obligations, investigations, business transfers, mergers, acquisitions, restructuring, bankruptcy proceedings, or to protect our rights, users, services, or property.
Over the past 12 months, we may have disclosed categories of personal information including:
Contact and identification information (such as name, email address, phone number, billing/shipping address, and account details)
Order and commercial information (such as purchase history, shopping activity, and customer support interactions)
Internet and usage data (such as browsing activity, device information, cookies, and website interactions)
These disclosures may have been made to:
Payment processors and logistics providers
Customer support and analytics service providers
Marketing and advertising partners
Technology, hosting, and e-commerce platform providers
Business affiliates and operational partners
Beyond Basics Collection does not use or disclose sensitive personal information for the purpose of inferring personal characteristics about users.
In the past 12 months, we may also have shared certain categories of personal information with advertising, analytics, or marketing partners for promotional and personalized advertising purposes, as permitted under applicable laws.
USER GENERATED CONTENT
Our Services may allow you to post product reviews, ratings, feedback, comments, or other user-generated content in public areas of the website. Any content you choose to submit or publish in these public sections may be visible and accessible to other users or visitors of the website.
Please be aware that Beyond Basics Collection does not control who may view, access, or use the information you choose to make publicly available. As a result, we cannot guarantee the privacy, confidentiality, or security of any information shared publicly through the Services.
Beyond Basics Collection shall not be responsible for:
The privacy or security of information you voluntarily make public
The actions of third parties who access or use such information
The accuracy, misuse, or unauthorized use of information shared publicly by users or third parties
We encourage users to exercise caution and avoid sharing sensitive or personal information in public areas of the website.
INFORMATION WE OBTAIN FROM THIRD PARTIES
Beyond Basics Collection may also receive information about you from third-party sources, vendors, and service providers who assist us in operating our website and providing our services. This may include:
Service providers and platforms that support our website operations, hosting, analytics, and e-commerce functionality, such as Shopify and related service partners.
Payment processing providers who securely collect and process payment-related information, including billing details, bank account information, or debit/credit card information, for the purpose of completing transactions and fulfilling your orders.
Marketing, analytics, and advertising partners who may collect information through tracking technologies when you interact with our website, emails, advertisements, or services.
When you visit our website, open emails sent by us, or interact with our advertisements or services, we or authorized third parties may automatically collect certain information using technologies such as cookies, pixels, web beacons, software development kits (SDKs), third-party libraries, and similar tracking tools.
Any information obtained from third parties will be handled in accordance with this Privacy Policy. However, Beyond Basics Collection is not responsible for the accuracy of information provided by third parties and shall not be liable for the privacy practices, policies, or actions of any external third-party services or websites.
For additional information regarding external platforms and links, please refer to the “Third-Party Websites and Links” section of this Privacy Policy.
THIRD PARTY WEBSITES AND LINKS
The Beyond Basics Collection website may contain links to third-party websites, applications, or online platforms that are not owned, operated, or controlled by us. If you choose to visit or interact with any third-party platforms through links available on our website, we encourage you to review their respective privacy policies, security practices, and terms of use before sharing any personal information.
Beyond Basics Collection does not guarantee and is not responsible for the privacy, security, accuracy, reliability, or content of any third-party websites or services.
Any information you choose to share on public or semi-public platforms, including third-party social media or networking services, may be visible to other users of those platforms and may be used by such parties according to their own policies and practices.
The inclusion of links to third-party websites or services on our platform does not imply endorsement, approval, or association with the content, owners, operators, or practices of those external platforms unless explicitly stated otherwise on our website.
CHILDREN’S DATA
The services provided by Beyond Basics Collection are not intended for use by children, and we do not knowingly collect personal information from individuals below the age permitted under applicable laws.
If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate consent, you may contact us using the contact details provided in this Privacy Policy to request the deletion of such information.
As of the effective date of this Privacy Policy, Beyond Basics Collection does not knowingly sell or share the personal information of individuals under the age of 16 for advertising, marketing, or any other purposes as defined under applicable privacy laws.
Security and Retention of Your Information
While Beyond Basics Collection takes reasonable steps to protect your personal information and maintain the security of our website and services, no method of data transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute or “perfect” security of your information.
Any information transmitted to us over the internet may be subject to risks during transit. We recommend that you avoid sharing sensitive or confidential information through unsecured communication channels.
The duration for which we retain your personal information depends on various factors, including:
The need to maintain and manage your account
Providing products and services to you
Complying with legal, regulatory, tax, or accounting obligations
Resolving disputes or enforcing agreements and policies
Maintaining business records and operational requirements
We retain personal information only for as long as necessary to fulfill these purposes or as otherwise required by applicable law.
YOUR RIGHTS AND CHOICES
Depending on your location and applicable privacy laws, you may have certain rights regarding the personal information held by Beyond Basics Collection. These rights may vary based on jurisdiction and may be subject to legal limitations or exceptions.
Your rights may include:
Right to Access
You may have the right to request access to the personal information we hold about you, including details regarding how your information is collected, used, and shared.
Right to Delete
You may request that we delete the personal information we maintain about you, subject to applicable legal or operational requirements.
Right to Correct
You may request correction or updating of inaccurate or incomplete personal information associated with your account.
Right to Data Portability
In certain circumstances, you may request a copy of your personal information in a portable format or request that it be transferred to another service provider where technically feasible.
Right to Opt-Out of Marketing or Advertising
You may have the right to opt out of the sharing or use of your personal information for targeted advertising, analytics, or promotional purposes where permitted under applicable law.
You can also unsubscribe from promotional emails at any time using the “unsubscribe” link included in our communications. Please note that even if you opt out of marketing communications, we may still send you important transactional or account-related notifications.
Right to Restrict or Object to Processing
You may have the right to request restrictions on how we process your personal information or object to certain types of processing activities.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing activities.
Right to Appeal
If we decline to process your request related to your privacy rights, you may have the right to appeal our decision or contact us for further clarification.
Exercising Your Rights
You may exercise any applicable privacy rights by contacting Beyond Basics Collection through the contact details provided in this Privacy Policy.
To protect your information and verify your identity, we may request certain details such as your email address, account information, or proof of authorization before processing your request. Where legally permitted, you may also appoint an authorized representative to act on your behalf.
Beyond Basics Collection will not discriminate against you for exercising any of your privacy rights and will respond to valid requests within the timeframes required under applicable law.
Our website may also use advertising and analytics services provided by third-party platforms such as Shopify and related advertising partners to personalize the advertisements you see online. For more information regarding Shopify’s privacy practices and advertising preferences, you may visit:
https://privacy.shopify.com/en
COMPLAINTS
If you have any concerns, questions, or complaints regarding how Beyond Basics Collection collects, uses, or processes your personal information, you may contact our Grievance Officer or support team using the contact details provided below.
We will make reasonable efforts to review and respond to your complaint within a reasonable timeframe in accordance with applicable laws and regulations.
If you are not satisfied with our response or resolution, you may have the right, depending on your location and applicable law, to appeal our decision or submit a complaint to the appropriate data protection or regulatory authority.
INFORMATION WE OBTAIN FROM THIRD PARTIES
Beyond Basics Collection may also receive information about you from third-party sources, vendors, and service providers who assist us in operating our website and providing our services. This may include:
Service providers and platforms that support our website operations, hosting, analytics, and e-commerce functionality, such as Shopify and related service partners.
Payment processing providers who securely collect and process payment-related information, including billing details, bank account information, or debit/credit card information, for the purpose of completing transactions and fulfilling your orders.
Marketing, analytics, and advertising partners who may collect information through tracking technologies when you interact with our website, emails, advertisements, or services.
When you visit our website, open emails sent by us, or interact with our advertisements or services, we or authorized third parties may automatically collect certain information using technologies such as cookies, pixels, web beacons, software development kits (SDKs), third-party libraries, and similar tracking tools.
Any information obtained from third parties will be handled in accordance with this Privacy Policy. However, Beyond Basics Collection is not responsible for the accuracy of information provided by third parties and shall not be liable for the privacy practices, policies, or actions of any external third-party services or websites.
For additional information regarding external platforms and links, please refer to the “Third-Party Websites and Links” section of this Privacy Policy.
INTERNATIONAL USERS
Please note that Beyond Basics Collection may transfer, store, and process your personal information in countries other than your country of residence, including but not limited to the United States and other jurisdictions where our service providers and partners operate.
Your personal information may also be accessed and processed by our employees, affiliates, and third-party service providers located in these countries for the purposes described in this Privacy Policy.
Where we transfer personal information outside of Europe or other regions with data transfer restrictions, we will implement appropriate safeguards to ensure a sufficient level of protection. These may include the use of approved legal mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent data transfer agreements approved by relevant authorities, including those applicable in the United Kingdom, unless the destination country has been determined to provide an adequate level of data protection.
CONTACT
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your available rights, you may contact Beyond Basics Collection using the details provided below:
Address:
A wing, Ravi Raj Royals, 1, 2, Hemukalani Cross, Road Number 3, Irani Wadi, Kandivali West, Mumbai, 400067
Email:
beyondbasicscollection9@gmail.com
We will make reasonable efforts to address your concerns and respond to your requests in accordance with applicable laws.
GRIEVANCE REDRESSAL
You may also directly contact us regarding any grievances related to the use of your personal data as outlined in this Privacy Policy by reaching out to our Grievance Officer:
Name: Hemali Barbhaya
Email: beyondbasicscollection9@gmail.com
Phone Number: +91 93242 61169
We will review and address your concerns in accordance with applicable laws and our internal grievance redressal process.