Shipping Policy

WHEN WILL I RECEIVE MY PRODUCTS?

At Beyond Basics Collection, we are dedicated to ensuring that every product you order meets our quality standards and reaches you in excellent condition. Once your order is placed, our team carefully reviews, packs, and prepares each item before handing it over to our trusted delivery partners for shipment.
Our delivery partners strive to deliver your order safely and on time. In case they face any difficulty while delivering to your provided address, they will contact you directly to coordinate and complete the delivery smoothly.
Customer satisfaction and a seamless shopping experience remain our top priorities at Beyond Basics Collection.

HOW WILL MY ITEMS BE PACKAGED?

Every product dispatched from Beyond Basics Collection is handled with utmost care and attention to detail. We ensure that all items are securely packed in sturdy packaging and sealed properly for safe delivery.

To provide maximum protection during transit, each product is carefully wrapped using protective packaging materials such as bubble wrap. For fragile or delicate items, we take additional precautions by adding extra protective layers to minimize the risk of damage and ensure your order reaches you in perfect condition.

Our delivery partners strive to deliver your order safely and on time. In case they face any difficulty while delivering to your provided address, they will contact you directly to coordinate and complete the delivery smoothly.
Customer satisfaction and a seamless shopping experience remain our top priorities at Beyond Basics Collection.

WHERE DO WE SHIP TO?

Beyond Basics Collection ships to multiple locations across India and selected international destinations. You can check the availability of delivery to your location during the checkout process before placing your order.
Our delivery partners strive to deliver your order safely and on time. In case they face any difficulty while delivering to your provided address, they will contact you directly to coordinate and complete the delivery smoothly.
Customer satisfaction and a seamless shopping experience remain our top priorities at Beyond Basics Collection.

HOW CAN I TRACK MY ORDER AFTER SHIPPING?

Once your order has been dispatched from Beyond Basics Collection, you will receive a confirmation email containing your tracking details along with the name of the courier partner handling your shipment. The tracking information will become active once the package has been picked up and scanned by the courier service.
Our delivery partners strive to deliver your order safely and on time. In case they face any difficulty while delivering to your provided address, they will contact you directly to coordinate and complete the delivery smoothly.
Customer satisfaction and a seamless shopping experience remain our top priorities at Beyond Basics Collection.

OUR TRUSTED COURIER PARTNERS INCLUDE:

– DTDC
– Bluedart
– Ecom Express
– Delhivery
– Amazon Shipping
– Xpressbees

WHAT IS THE ESTIMATED DELIVERY TIME?

At Beyond Basics Collection, we aim to dispatch all orders within 1–5 business days, excluding Sundays and public holidays. During sale periods or peak shopping seasons, dispatch timelines may be slightly extended due to a higher volume of orders.

Estimated delivery timelines are as follows:

Prepaid Orders: 7–10 working days
Cash on Delivery (COD) Orders: 10–12 working days

Please note that delivery timelines may vary depending on your location and courier service availability.

NOTE:

Please share the OTP only after receiving your parcel successfully. We kindly request you not to accept the package if it appears torn, opened, or damaged at the time of delivery.

At Beyond Basics Collection, we are committed to delivering your orders safely, securely, and within the promised timelines while maintaining the quality standards our customers expect. If you have any questions regarding shipping or delivery, feel free to reach out to our customer support team for assistance.